Privacy Policy

Preliminary Information

This Privacy Policy aims to provide the necessary details regarding the measures implemented by YOUCARVE to ensure the protection of personal data it collects from users as part of the provision of its products. YOUCARVE thus aims to comply with the General Data Protection Regulation (GDPR), as well as the French Data Protection Act n°78-17 of January 6, 1978, as amended by Law n° 2016-1321 of October 7, 2016.

This privacy policy is subject to change, in particular due to legislative and regulatory developments that may occur.

Controller of personal data

Personal data collected on the website www.youcarve.com is processed by the company CARVE ‘N CUT MANUFACTURE, trading name YOUCARVE, a Limited Liability Company with a capital of 10,000 euros, registered in the Trade and Companies Register of Grenoble under number 827 938 424 RCS GRENOBLE and whose registered office is located at 96 rue des Allobroges, 38180 Seyssins, France.

Nature of personal data collected

Automatically collected data

When you browse the YOUCARVE website, we automatically collect certain information relating to your interaction with the site content. This collection takes place mainly via "cookies" (see the "Cookie Policy" paragraph below) and notably enables the use of a personal user account on the site. Some data may also be used for statistical evaluations allowing us to improve our website.

Data that you provide to us

This mainly concerns the information you enter in the forms on our website, such as your name, first name, company, email, phone number, postal address, etc. This data is used to process your orders (billing, shipping), and to communicate with you.

Cookie Policy

In order to ensure the proper functioning of our services on our website, we use "cookies". A cookie is a small file stored on a user's hard drive by the website. Its purpose is to collect data relating to the user's browsing on the site.

We use functional cookies to allow you to access your customer area or to remember your activity so that your selections are saved for your next visits, and analytical cookies to conduct statistical studies on the use of our site and then improve its features and content.

You can choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

Recipients of personal data

Employees

The members of our organization have access only to the user data they need in the context of their duties and to ensure the management of your orders.

Third parties

We may share certain user data with our developers to make modifications and improvements to the YOUCARVE website.
We may share certain user data with commercial partners for the accounting and administrative management of YOUCARVE or the marketing development of the company.
We may share certain user data with transport companies to ensure the delivery of customer orders.
These third parties will not be able to access user data beyond what is necessary for the performance of their services.

Other sharing

We undertake not to sell or share your data with other third parties, except in cases where required by law or if it is necessary in the context of legal proceedings, or to prove or protect our legal rights.

Retention period of personal data

Most data is kept for a period not exceeding 5 years from your last activity on the site (login to the customer account, visit to the site, purchase, etc.). Your data may then be archived with restricted access for a period necessary to fulfill legal obligations (tax, accounting obligations) or authorized by law (warranty, litigation...).

Protection of personal data

In order to ensure the digital security of our data and, more specifically, the protection of our users' personal data, YOUCARVE implements various organizational, physical, and software measures (secure access with authorization levels, encrypted backups, etc.).

Your rights

In accordance with the regulations applicable to the protection of personal data, the User has the rights of access, modification, rectification, and deletion of their personal data.

If you wish for your data to be deleted or modified, we invite you to contact us to make an explicit request (see contact details below).

You can delete your YOUCARVE user account directly from your customer area, under the My personal data section, by clicking on the Delete my account button.

Contact

By post:

YOUCARVE
CARVE 'N CUT MANUFACTURE SARL
96, rue des Allobroges
38180 Seyssins
France

Online:

Via our contact form.